Privacy policy.
Last Updated: February 2025
Mojo Property Management LLC (“Mojo Property Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mojopropertymanagement.com (the “Website”) or communicate with us via SMS, email, phone, or other digital services.
1. Personal Information We Collect
Mojo Property Management does not collect personal information unless you choose to provide it. If you share personal information with us, we will use it only for its intended purpose. We never sell your data and only share it in the following cases:
To fulfill services you request (e.g., rental applications, property management services).
With third-party service providers (e.g., RingCentral for SMS messaging, email providers, and phone service providers) to facilitate communications related to your rental or property management services.
When required by law, court order, or to protect the security of our users.
2. SMS & Text Messaging Policy
By opting into SMS communication, you agree to receive transactional messages related to your stay, lease, property inquiries, or account updates.
Opt-In: Users may opt in via our website, rental application, or by sending a text request.
Usage: Messages may include booking confirmations, check-in details, property alerts, and maintenance updates.
Opt-Out: You can opt out anytime by replying STOP to any message. For assistance, reply HELP or contact us at info@mojopropertymanagement.com.
Third-Party Processing: SMS messages are sent via RingCentral and other third-party communication providers, which handle data securely in compliance with applicable regulations.
3. Cookies & Website Analytics
Our Website uses cookies for site functionality and analytics, tracking page visits, location-based traffic insights, and preferences. We do not track personally identifiable information unless explicitly provided by the user.
Most browsers allow you to control cookie settings. Disabling cookies may impact your browsing experience.
4. Security & Server Logs
Mojo Property Management does not directly collect server log data. However, third-party hosting providers and security services may collect such data for performance monitoring and fraud prevention.
If we collect such data in the future, it will be used for:
Website performance and usability enhancements
Security investigations
System performance analysis
5. External Links & Third-Party Websites
Our Website may contain links to third-party websites. Mojo Property Management is not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of third-party sites before submitting personal information.
6. Data Retention
We retain personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations. SMS communication records will be stored securely for compliance and operational purposes and deleted upon request.
7. Legal Compliance & Disclosures
We may disclose personal information if required by law, legal process, or to protect the rights, safety, and security of our users and business.
8. Changes to This Policy
Mojo Property Management reserves the right to update this Privacy Policy at any time. Updates will be posted on this page, and material changes may be communicated via email or website notifications.
9. Contact Us
For questions regarding this Privacy Policy, please contact:
Email: info@mojopropertymanagement.com